Q: How are transportation fees calculated?
A: Fees are based on pickup points and distance. Admins can set flexible fee structures with different durations (monthly, quarterly, etc.).
Q: What happens if a driver is on leave?
A: Admins can reassign the route to another available driver, and all stakeholders will be notified of the change.
Q: Can transportation requests be submitted offline?
A: Yes, admins can add offline transportation requests directly from the Admin Panel.
Q: How do parents contact the driver?
A: Driver contact information is available in the parent app and student app with call and message options.
Q: Can we track transportation expenses by vehicle?
A: Yes, the expense module allows filtering and tracking expenses by individual vehicles, categories, and time periods.
Q: Can parents change the pickup point from the app?
A: Yes, parents can request a stop/pickup point change directly from the Student/Parent app. The request goes to the admin for approval, and parents receive a notification once approved.
Q: How do I renew my child’s transportation plan?
A: Parents can renew the plan directly from the app. Navigate to the Transportation section, tap “Renew Plan,” select your preferred duration, and complete the payment. You’ll receive instant confirmation.
Q: What happens if my transportation plan expires?
A: You’ll receive reminder notifications 7 days, 3 days, and 1 day before expiry. If expired, the transportation service will be paused until you renew. You can renew anytime from the app.
Q: Can teachers help with transportation stop changes?
A: Yes, if authorized, teachers can assist parents in requesting stop changes and monitoring transportation plan renewals for their students.
Q: How long does it take for a stop change request to be approved?
A: Once submitted, the admin reviews the request. Approval time depends on school policy, but parents receive instant notifications once the request is processed.