Data Deletion Policy
1. Introduction
At xSchool, we value your privacy and are committed to protecting your data. This Data Deletion Policy explains how users can request deletion of their personal and institutional data from our platform and how we handle such requests.
2. Scope of Policy
This policy applies to all users of xSchool, including:
- School administrators
- Teachers and staff
- Students and parents
It covers all data collected and processed through our web and mobile applications.
3. Types of Data We Store
xSchool may store the following types of data:
- Personal information (name, contact details, profile data)
- Academic records (attendance, results, assignments)
- Administrative data (fees, transport, communication logs)
- System-generated data (usage logs, activity history)
4. Data Deletion Requests
Users can request deletion of their data by:
- Contacting the school administration (for student/parent accounts)
- Raising a request via the official support channel
- Emailing us at support@xschool.in
Required Information:
- Registered name and contact details
- School name
- User role (student, parent, teacher, admin)
- Reason for deletion (optional)
5. Data Deletion Process
Once a valid request is received:
- We verify the identity of the requester
- Coordinate with the respective school (if required)
- Process the deletion request within 7–15 business days
Data deletion includes removal of personal and associated records from active systems.
6. Important Considerations
- Some data may not be deleted immediately due to legal, regulatory, or audit requirements
- Backup copies may remain temporarily stored but will be securely deleted during routine cleanup cycles
- Certain anonymized data may be retained for analytics and system improvement
7. Account Deactivation vs Data Deletion
- Account Deactivation: Temporarily disables access but retains data
- Data Deletion: Permanently removes user data from the system
Users should clearly specify their request type.
8. Data Retention Policy
We retain data only as long as necessary for:
- Providing services
- Compliance with legal obligations
- Resolving disputes and enforcing agreements
After this period, data is securely deleted or anonymized.
9. Security of Data Deletion
We follow industry-standard practices to ensure that deleted data cannot be recovered or misused. All deletion processes are carried out securely and monitored internally.
10. Changes to This Policy
xSchool reserves the right to update this Data Deletion Policy at any time. Changes will be posted on our website and will become effective immediately.
11. Contact Us
For any data deletion requests or privacy-related concerns:
- Email: xschool.in@gmail.com
- Website: www.xschool.in
